Please make sure that your Windows has all the latest(relevant to your system) updates installed.

Please also make sure that VBScripting is not switched off in your browser (Set the security settings in Internet Explorer -> Extras -> Internet options -> Security level-> Medium-high)

 

This error also occurs if the script is unable to initialize an ActiveX object (in this case the Wscript.Shell object) during runtime.

To resolve the problem, follow these steps:

a) In Windows XP:
   Go to Windows Start->Run and type:

   regsvr32 wshom.ocx
   regsvr32 scrrun.dll

 

   If the above does not help, or if you receive an error message when running the two commands above, then you may need to reinstall Windows Script 5.6 from Microsoft site. The download link is given below for Windows 2000 and XP systems:

Download Windows Script 5.6

 

b) For Vista:

Go to Windows Start->All Programs, click Accessories, right-click Command Prompt, and then click Run as Administrator. Type: 

regsvr32 wshom.ocx
regsvr32 scrrun.dll
regsvr32 vbscript.dll

  (In 64-Bit
regsvr32 C:\windows\SysWOW64\vbscript.dll)

Now please try the installation again.

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We support Internet Explorer 6 and 7 and Firefox 2 and 3.


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Videoraptor supports downloading from those websites, which are listed under the Surf & Catch tab. You should be able to download all videos hosted by these websites, except for 3rd-party videos. You can identify such a 3rd-party video by checking its URL address (it differs from the host website you were browsing). Also, if clicking a video opens a new website, you are dealing with a 3rd-party video.


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Your media might not have the appropriate codecs installed to view this
content.
We recommend that you install one of these players to view the videos
downloaded by Videoraptor:
Gom: http://www.gomplayer.com/main.html
VLC: http://www.videolan.org

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To avoid under-age children from watching or downloading adult content listed in Videoraptor, the Surf & Catch view provides a feature called Parental Control: You can prevent the category Erotic Videos from being displayed in Videoraptor. Click Parental Control to enable the feature. A popup window will ask you to enter and confirm a password of your choice. You will need this password to disable parental control.

To disable parental control, go to Options › Network and Security and click Disable Parental Control. A small popup window will ask you for your password.

Please note that the section Erotic Videos is not available in our boxed-sets, to prevent under-age children that purchase the boxed-sets, from direct access to adult content through VideoRaptor.

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Currently, Pandora has restricted listening access to the US only. So, if your internet provider does not reside within the USA, you will not be able to access this web radio.


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Videoraptor not only lets you share your own favorite lists with other Videoraptor users, it also lets you import other users' recommendations for your own use. Simply import someone else's recommendations with a single mouse click; your Videoraptor immediately starts downloading the corresponding music and video titles.

On Videoraptor’s main user interface, click Community: you will be forwarded to a webpage which lists the community features supported by all of our products. Please scroll down to the the bottom of the web page and click Enter the download list forum now. This will lead you to the Videoraptor community list where you can then download your favorite download list.

If you require more information on how to import/export playlists, please check the online-help (F1) on your VideoRaptor.

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Please send us logs and your system information

 

a. log files:

Close Videoraptor and edit the file VideoRaptor.ini
in the section [GlobalSettings] write:
TraceLevel=Detail

The file can be found here for Vista:
C:\Users\{your logged in account}\AppData\Local\RapidSolution\Videoraptor

 

 ... and here for XP:
C:\Documents and Settings\{your logged in account}\Local
Settings\Application Data\RapidSolution\Videoraptor

 

The generated log files also can be found in the anove directories. We require these logs to narrow down and resolve any problems that might arise in VideoRaptor. 

 

b. General system info:

Go to Start -> Run and type in "MSinfo32.exe". Export this and send us the
resulting files to our support team through our support form.

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Please check our license FAQ to read more on our license and upgrade/update policy.

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